Shipping Policy
01 Processing Times
Please allow 1–2 business days for your order to be processed and prepared for shipment after payment is confirmed. Orders placed on weekends or federal holidays begin processing the next business day.
During high-volume periods — sales events, holidays, new product launches — processing may extend to 3 business days. We will notify you by email if your order is delayed.
02 Shipping Times & Carriers
All delivery timeframes are estimates only — not guaranteed delivery dates. Cheef Botanicals has no control over your package once transferred to the carrier.
| Service | Cost | Estimated Delivery | Notes |
|---|---|---|---|
| Free Economy ShippingFREE | $0 on orders $99+ | 5–7 business days after processing Allow up to 10 in some regions |
Applied automatically at checkout |
| Standard Ground | Calculated at checkout | Up to 5 business days after processing | No PO Boxes |
| Expedited Shipping | Calculated at checkout | Shown at checkout based on location | No PO Boxes; time-sensitive orders |
We use USPS, FedEx, and UPS. Your carrier is assigned automatically based on location, order size, and product type.
03 Shipping Rates
Free Economy Shipping applies automatically to all orders totaling $99 or more after discounts, before taxes. No code required.
Orders under $99 show calculated rates at checkout based on address, weight, and speed. Your complete shipping cost is shown before you confirm payment — no surprise fees after checkout.
04 PO Box & Address Restrictions
Free Economy Shipping orders may be deliverable to PO Boxes depending on product type and carrier assignment. If your PO Box address cannot be fulfilled, we will contact you to request a physical address. If no response is received within 2 business days, the order may be cancelled and refunded per our Refund Policy.
Please verify your full street address, unit number, and ZIP code are correct before submitting your order.
05 Order Tracking
You will receive a tracking number via email once your order ships. Click it in your confirmation email to track your package in real time.
9274890277986100000000
299999999999
1Z9999999999999999
If tracking shows no movement for more than 5 business days after the ship date, contact us at support@cheefbotanicals.com or (567) 243-3363 with your order number.
06 Why Hasn't My Order Shipped Yet?
- Carrier scan gaps. Carriers skip scanning at stops to move packages faster. Your order may arrive with no tracking history — that's normal, not a problem.
- Weather or carrier volume. These delays happen after the package has left our facility and are outside our control.
- Compliance handling. Some hemp and cannabinoid products require additional handling before carrier pickup, occasionally adding 1 business day.
- Carrier cutoff times. Expedited orders placed after the daily pickup cutoff ship the next business day.
07 Address Changes & Corrections
Verify your shipping address before submitting your order. We ship Monday through Friday and cannot guarantee we can intercept an order after it has entered fulfillment.
To correct an address, contact us immediately at support@cheefbotanicals.com with your order number and corrected address.
08 Lost, Damaged & Refused Packages
Once we transfer your package to the carrier, title and risk of loss passes to you. Cheef Botanicals is not responsible for packages lost or damaged in transit after carrier acceptance.
09 Shipping Restrictions by Product
Cheef Botanicals ships to all 50 U.S. states for CBD-only products. All other product categories are subject to the state-level restrictions below.
Delta-8 THC
Restricted — 26 StatesGummies, vape cartridges, disposables, flower, and concentrates.
Not available for shipment to:
* Connecticut and Michigan permit Delta-8 only through licensed cannabis dispensaries. We do not ship through those channels.
Delta-9 THC (Hemp-Derived)
Restricted — 6 StatesHemp-derived Delta-9 gummies, edibles, and vapes (≤0.3% Δ9-THC by dry weight).
Not available for shipment to:
Delta-10 THC / THCv / HHC
Restricted — 14 StatesGummies, vape cartridges, and concentrates.
Not available for shipment to:
THCa
Restricted — 6 StatesFlower, pre-rolls, infused pre-rolls, vape cartridges, disposables, concentrates, and THCa gummies.
Not available for shipment to:
Tennessee banned THCa shipments effective January 1, 2026. Montana treats THCa as marijuana. Minnesota and Oregon restrict intoxicating hemp cannabinoids.
THCp
Restricted — 14 StatesGummies and vape products.
Not available for shipment to:
Amanita Muscaria Products
Restricted — 4 StatesAmanita gummies, edibles, and products combining Amanita with cannabinoids.
Not available for shipment to:
Cannabis Seeds
Verify Before OrderingSold as novelty/collector items only. Germination may be illegal in your state regardless of hemp origin.
We do not ship seeds to:
We also do not ship to any state where possession of cannabis seeds is a criminal offense regardless of intended use. Verify local law before ordering.
Blue Lotus / Kanna / Functional Mushrooms
Ships to All 50 States*No specific state-level shipping restrictions currently apply to Blue Lotus, Kanna, or functional mushroom products (Lion's Mane, Reishi, Chaga, etc.).
* Verify receipt of these products is lawful in your specific jurisdiction. Local regulations can vary.
CBD Products — All Types
Ships to All 50 StatesIncludes CBD gummies, tinctures, capsules, soft gels, oral sprays, topicals, flower, concentrates, and HolistaPet pet products. All are federally legal under the 2018 Farm Bill at ≤0.3% Δ9-THC.
10 Federal Law Notice — November 2026
H.R. 5371 / P.L. 119-37 — Effective November 12, 2026
On November 12, 2025, President Trump signed P.L. 119-37 (H.R. 5371), a federal spending bill containing Section 781, which rewrites the federal definition of hemp. These amendments take effect one year later: November 12, 2026.
- The 0.3% THC threshold shifts from Delta-9 only to total THC — all isomers including Delta-8, Delta-9, Delta-10, and THCa (THCa × 0.877) count toward the limit.
- Finished hemp-derived products will be capped at 0.4 milligrams of total THC per container. A single Delta-8 or Delta-9 gummy commonly contains 5–25 mg.
- Chemically converted cannabinoids — including Delta-8 derived from CBD isomerization — will no longer qualify as legal hemp.
- Products currently compliant under the 2018 Farm Bill — including THCa flower, Delta-8, Delta-9, HHC, THCp, and live resin — may become federally non-compliant after November 12, 2026.
Legislative efforts to delay or repeal these provisions (including the HEMP Act and H.R. 6209) are underway but have not yet passed. We are actively monitoring the situation and will update this policy and our product catalog as needed.
Customers who regularly purchase intoxicating hemp products should be aware that availability may change significantly on or before November 12, 2026. Join our mailing list to receive direct updates.
This notice does not constitute legal advice. Consult a qualified attorney for guidance specific to your jurisdiction.
11 Contact Us
For all shipping inquiries, order status questions, or address corrections, reach our customer support team through any of the channels below.
Cheef Botanicals Support
Los Angeles, CA 90028
Not a retail location
*All products are Federal Farm Bill Compliant and contain less than 0.3% THC*FDA DISCLOSURE:The statements regarding these products have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure or prevent any disease, consult your health physician before use. The Federal Food, Drug and Cosmetic Act requires placement of this notice.